Why do people insist on talking about you like you're A) stupid, B) deaf, or C) Not even there. A lady wanted to make a reservation for Easter weekend. She decided that she wanted "you know, whatever the best room is that you can give us....since it is our anniversary." So I closed the reservations screen to get back to the room rack so I could check out availability. "Oh no, we don't want a more expensive room...just, you know, whatever is the nicest." So I put her back in the room and had to ask her information again..."Oh, honey, she just forgot our information, didn't she?"

"She" is sitting right here...and wouldn't have lost your information if you hadn't changed your mind about the room...

A lady last night made a snitty comment about me and then looked at me and laughed like I should be enjoying the joke. I wish I could remember what she said...