Monday, February 16, 2004
We had a lady and her husband staying two nights. On the night of Valentines she came downstairs and chewed out everyone she could get her hands on about the fact that there was no tv or cd player in the rooms. At the Alisal, we barely have electricity and everyone loves how rustic it is. Here, however, she was "very unhappy." She and her husband like to watch the news in the morning. We sent up a tv. She was also "very unhappy" with the breakfast, the room, the environment, and I don't know, the view most likely. She wanted a lower room rate. She wanted special amenities. She wanted the chef to come in the next morning and personally cook them an in-room breakfast. We finally got rid of her, and she called down from her room to say that she was "very unhappy" that there was no chart by the phone telling her how to retrieve her messages (there was one on the bedside table....). In otherwords, she was just "very unhappy."
My thought is...we had people begging for rooms that night, or just a rollaway in a conference room. If she was that unhappy she could just try her luck getting a room. There wasn't a single room in the county to be had for love nor money that night. Secondly. Its freaking VALENTINES DAY. TALK TO YOUR SPOUSE! Do something romantic! Enjoy that fact that you are out of the house, away from the noise and the distractions.
And besides. Nothing is more sexy than shreaking like a shrew at the top of your lungs for a half hour, then retiring with your spouse for a good woe-is-me session. Really put her husband in the mood for romance, I'm sure.