"Reservations, This is Rachel. How may I help you?"
"Hi is this the Inn in Los Olivos? because I called the AAA hotline and asked for the inn in Los Olivos and I said Fess Parkers, but they told me you didn't have an Inn in Los Olivos, and they transfered me to the one in Santa Barbara, and I talked to the girl there, but she said that they had three hundred rooms, and I knew that couldn't be right because I saw the special on tv, and that was small, so that couldn't be it, so she transfered me here and said that there was a Fess Parker Wine Country Inn in Los Olivos, and I guess that's why they coldn't find it, because I didn't say Country Gardens on the phone, and they said I wouldn't go straight through, but go to an interface first, and I did, and then I got you, so is this the Fess Parker's in Los Olivos?"
"Yes we are in Los Olivos."
"Oh good. So what's the Inn like, do you have a pool? What are the rates because I read in the AAA book the rates are $250-260 and I just wanted to know........
And on the conversation went. I had to put her on hold twice. And at the end of it all?
"Ok great, well that's all I needed to know."
"Would you like to book the room?"
"Oh no, I'm not ready to do that yet because I need to check with my husband because we're business owners you see, and we need to bring someone in to cover the shop for a while, and I'll need to check on that, but I just wanted to make sure the room would be available. And you do have a double queen, and you say it's the first to book up, is that because there is only one of them? and well I need to check on that, and as long as you think you'll have it available that will be all."
I'm out of breath just listening.