"...All we have to decide is what to do with the time that is given to us..."
~J.R.R. Tolkien
Saturday, November 15, 2003
Me:Front Desk, how may I help you?
Him: Hello. I need a bellman.
Me:I'm sorry sir, there's not a bellman on duty yet this morning. Let me see if I can find someone to help you with your bags.
Him: There's not a bellman?
Me: No sir, he's scheduled to be on in a few minutes, though. I'll send someone else right over.
Him: I need the bill.
Me:Of course. I'll have that ready for you at the front desk.
Him: I'm not coming down.
Me:Sir, I really need you to sign a copy for me.
Him: Just send it with the bellman.
Me: Of course sir.
Him: *hangs up*
Two minutes, and three people on hold while I try to find someone in the kitchen to help the man with his bags, later.
Me: Front Desk, how may I help you?
Him: It's been two minutes. Where's my bellman?
Me: I'm sorry sir, someone will be right with you.
Him: A bellman?
Me: No sir, but I'm sending someone right over.
Him: With the bill?
Me: Yes sir, no problem. Someone will be right over.
Him:*Hangs up*
Less that one minute later...
Him: I'd like to speak with a manager, or an assistant manager.
Me: Of course sir.
Him: You're really incompetant.
Me: Thank you sir. *I hang up*
35 seconds later, and several irate customers who have now been on hold through this whole exchange...
Him: Is anyone coming?
Me: Yes sir, he's on his way over with your bill.
Him: And what's his name?
Me: Oscar.
Him: And he's really coming?
Me: Yes sir. With your bill.
Him:*hangs up*
And people wonder why I want a vacation....
Friday, November 14, 2003
Dear Internet service provider,
I want to thank you for the excellent level of junk mail protection you provide. Directing all of my personal mail to my junk mail box does make sure that I actually look over that inbox before deleting. And I so appreciate the excitement of thirteen new messages, only to find four letters guaranteeing me cheap flights or hotels, two Victoria's Secret coupons, Several half.com/ebay/amazon.com promotions, and at least one website offering enlargements for anatomy I do not currently possess...nor could I without some serious surgery. It does, however, make life interesting I must say. Thank you for anticipating the spice that is so missing from my life!
Monday, November 10, 2003
I'm a Shirley Temple, discover your ALcoHoLiC personality!
Sunday, November 09, 2003
I woke up this morning with Chloe having an accident all over my bed. Lovely. I'd just gotten the place cleaned up from the last mess....
I got to work, and everything was chaotic. The breakfasts were all running late. Then they ran out of orange juice. Then people who weren't supposed to have breakfast because their wedding party was having a hosted brunch decided they wanted room service anyway. Then people who did have breakfast were calling because it was late, or there wasn't enough coffee...and they wanted it right now, and hung up on me when I told him it would be a little while....So, in other words, I caught the brunt of it all morning. Occupational hazard of sitting by the phone labeled as "operator." I'm a little stressed. And I have to go to the Alisal at 5:00. Drea and I didn't work out the car schedule well, so I'm stranded here until Drea gets off at the Alisal....which leaves me less time to nap.
On the plus side, the sleeping pills kind of worked. It took forever to get to sleep, but once I was asleep I only woke up once...which is about 10 times less than the night before. So tonight I'll take two, and see if I can't get both benifits....yay health food store.